Neurodiversity isn't a minority workforce question anymore

James Haggarty
Global Wellbeing Lead

Around 15% of the UK workforce is neurodivergent, and in some industries it is closer to a quarter. Designing the workplace around neurotypical defaults is no longer a defensible position, and the people best placed to change that are leaders.

For years, workplace neurodiversity has been treated as a specialist topic, owned somewhere between HR, occupational health, and the DEI team, and handled mostly through accommodation. Someone discloses, adjustments are made, and the rest of the workplace carries on as before. That framing was always incomplete, but it has now become out of date with the workforce it is meant to serve.

The current best estimate is that around 15% of the UK population is neurodivergent, which is roughly ten million people across the country. That figure is itself probably conservative, because it relies on self-identification and formal diagnosis, both of which underrepresent the true population. In industries that select for the cognitive profiles where neurodivergence is overrepresented, the proportion is higher again. The International Game Developers Association's 2023 Developer Satisfaction Survey found that 24% of respondents identified as neurodivergent. The UK Games Industry Census in 2021 put the equivalent UK figure at 18%. Engineering, creative, and analytic-heavy fields tend to skew similarly.

The point is not the specific number in any one industry. The point is that this is no longer a small population question. For a meaningful share of any reasonably sized workforce, the way the workplace is designed determines whether those employees thrive or whether they spend energy compensating for it.

A workforce design question, not an accommodation question

The conversation has historically framed neurodiversity as something the workplace responds to. Someone discloses, the employer makes reasonable adjustments, and the rest of the environment carries on as it was. That framing carries two assumptions that the data no longer supports.

The first assumption is that disclosure is the entry point. Many neurodivergent employees do not disclose at work, with reasons ranging from fear of stigma to uncertainty about formal diagnosis to a sense that disclosing will mark them out negatively. If the support model depends on disclosure, the majority of the population it is meant to support is invisible to it.

The second assumption is that the underlying workplace is fine, and that neurodivergent employees are the ones requiring exceptions. In practice, the things most often cited as challenging by neurodivergent employees, including unstructured meetings, ambiguous expectations, open-plan sensory environments, performance review systems that reward verbal fluency over output, and recruitment processes that test interview performance rather than the actual job, are not neutral defaults. They are choices that happen to favour one set of cognitive styles over others.

Policy alone has not closed the gap. 36% of UK employers have a neurodiversity policy, but 37% of managers have had no neurodiversity training, and 35% of neurodivergent employees say they had no onboarding support. The infrastructure has caught up faster than the everyday behaviour, and the everyday behaviour is where the workplace actually happens.

The reframe is that neurodiversity is a workforce design question rather than an accommodation question. Once it is treated that way, the work shifts from responding to individuals after the fact to examining the default settings of the workplace itself.

What changes when neurodiversity is treated as workforce design

Three things shift. Measurement broadens from policy presence to lived experience, because a policy without enablement is invisible to the people it is meant to help. Ownership moves from a single team to leadership generally, in the same way that any workplace design decision sits with leadership rather than with one corner of the organisation. And intervention moves from one-off accommodation to the everyday structures that determine how work happens, including meeting design, written-first communication, clearer expectations, sensory considerations, and recruitment and performance processes that test for the job rather than for neurotypical norms.

What individuals can do

If you are neurodivergent and recognising parts of your own working life in this, a useful first step is to notice where the environment is genuinely working against you and where it is not. The cost of masking or compensating everywhere is high, and that cost is rarely visible to colleagues. Where you have the option, talking to your manager about specific working preferences, rather than disclosing in a categorical sense, often opens the conversation more easily than expected.

If you are not neurodivergent yourself, the most useful step is to assume that some of the colleagues you work with most closely are. Most of the everyday behaviours that make a workplace better for neurodivergent employees, including clearer agendas, written follow-ups, less interruption in meetings, more deliberate inclusion of quieter voices, and patience with different communication rhythms, also make it better for everyone else. The cost of building those habits is low. The cost of not building them, for a quarter or more of the workforce, is substantial.

What organisations can do

Three things tend to separate organisations that build genuinely neuroinclusive workplaces from those that have a policy and not much else.

The first is the design of everyday work. Meetings, written communication, performance review, recruitment, and onboarding are where neurotypical defaults show up most visibly. Reviewing those defaults, not as accommodation but as workplace design, is often the single most effective change available, and most of it improves the experience for the whole workforce.

The second is leader and manager capability. Most managers want their teams to do well, but very few have ever been trained in how cognitive variation actually shows up in the day-to-day, or in how to have a conversation about working preferences without it becoming a formal HR matter. This is a learnable skill, and the absence of it is the reason most policies sit unused.

The third, and the one most organisations underestimate, is visibility into how the workforce actually experiences the environment. Goodwill at the manager level can only see what crosses an individual desk, and annual surveys typically use categories that do not capture the experience of neurodivergent employees specifically. What organisations need is a more structured, more current view of how their workforce experiences belonging, participation, and the conditions for doing good work, broken down in a way that lets them act earlier and more precisely than they currently can.

A note on where to start

If you are an HR or People leader, the most useful place to begin is with the workplace itself rather than with the policy. Where in your everyday workplace design are neurotypical defaults silently filtering out, slowing down, or exhausting a portion of your workforce? That question has answers, and most of them are reachable without significant investment.

If you are an individual recognising this in your own experience, or in the experience of people you work with, the most useful step is to start with one thing. A small change in how a meeting is run, how decisions are communicated, or how feedback is given makes more difference than a large change announced at the level of policy.

At Champion Health, we work with organisations to give leaders visibility into how their workforce is actually experiencing the workplace, and to give individuals the tools to thrive in environments that have not always been designed for them. If you would like to explore what that could look like in practice, we would love to talk.