Data Processing Agreement
April 7, 2026
Please Read These License Terms Carefully
By Acknowledging Consent
By acknowledging consent (see online registration page), you agree to these terms, which will bind you. If you do not agree to these terms, please do not proceed with creating your account.
Who We Are and What This Agreement Does
About Champion Health
We are Champion Health Ltd, a company registered in England and Wales with company registration number 11456257. Our registered address is:
4th Floor 140 Aldersgate Street, London, United Kingdom, EC1A 4HY
What This Agreement Covers
This agreement licenses you to use the following:
- The relevant version of our Platform, such as:
- Assessment, Individual Report, Company Report, Online Mental Health Training (theWeb Platform).
- Health Tracker mobile application software (the Mobile Platform).
- Any browser-accessible web-based version of the application (“Platform”).
- Any updates or supplements to the above.
- Documentation: Any related online or electronic documentation.
- Services:
- Training, assessments, and other services provided via the Platform.
- Any content, including documentation, that we offer through these services.
Your Privacy
Data Protection
Under data protection legislation, we must provide you with details on:
- Who we are.
- How we collect, process, and store your personal data.
- Your rights regarding your personal data.
This information is available in our Privacy Policy, which you should read carefully.
Internet Transmissions
Please note that internet transmissions are never completely private or secure. Any message or information you send through the Platform or Service may be read or intercepted by others, even if specifically encrypted.
Data Controller Responsibilities
We are the controller of your personal data. This means we determine:
- What data is collected.
- How it is processed.
- Where it is stored.
- How it can be accessed.
In some cases, Champion Health may act as a processor of your personal data in accordance with our Privacy Policy.
- Data Sharing: Your personal data will never be shared with your employer. However, aggregated (non-personally identifiable) data may be shared with your employer.
- Colleague Features: If you participate in shared features like the “Steps Challenge,” your details may be visible to other consenting participants. You can withdraw this consent by adjusting your settings in the Profile section of the Platform.
Consent to Communications
Communication Agreement
By providing your consent, you agree to receive communications from Champion Health based on the contact details you provide. These communications will align with ourPrivacy Policy and may include:
- Key updates about the Platform.
- User experience-related notifications.
Champion Health may monitor communications for quality assurance and training purposes.
Opting Out
You may opt out of email communications by using the unsubscribe link provided in emails. Push notifications can be disabled in the application settings.
Additional Terms for Specific Services
Mobile Platform
The download and use of the Mobile Platform (currently unavailable) may be governed by the following terms:
- Google Play/Android Market:
- Apple’s App Store:
Employer Policies
Your employer’s rules and policies may also control the use of the Platform and Documentation. These rules will apply alongside these terms.
Operating System Requirements
Device Requirements
The Platform requires a smartphone or internet-enabled device with:
- Minimum 512MB memory.
- Current and up-to-date operating systems.
Recommendations:
- Mobile Platform: iOS 12.1.4 or above (or equivalent).
- Web Platform: Windows 10 or equivalent. The Web Platform does not supportInternet Explorer.
Functionality Limitations
We cannot guarantee proper functionality if you do not meet the minimum recommended system requirements.
Support for the Platform and Contact Information
Support Resources
Visit our support resources at www.championhealth.co.uk for help or information.
Contact Us
If you experience issues, email our customer service team at[email protected].
How You May Use the Platform
Authorized Usage
By agreeing to these terms, you may:
- Download or stream a copy of the Platform onto multiple devices for personal use.
- Use Documentation to support your use of the Platform.
- Create one backup copy of the Platform for operational security purposes.
- Receive and use updates, patches, or supplementary software provided by Champion Health.
You Must Be 16 to Accept These Terms
You must be at least 16 years old to accept these terms. If you are under 16, parental or guardian consent and our express permission are required.
Restrictions on Sharing
You may not transfer the Platform or Service to someone else unless explicitly allowed by these terms. If you sell a device with the Platform installed, you must remove the Platform to prevent unauthorized use.
The document continues to detail responsibilities, warranties, acceptable use restrictions, and changes to terms. Let me know if you’d like the remaining sections formatted in the same structured style!
Third-party vendors (sub-processors) that process data on behalf of Physitrack
CHAMPION HEALTH
PRODUCT SUB-PROCESSORS
| Sub-Processor | Legal address | Location | Processing Activity |
|---|---|---|---|
| Active Campaign | 1 N Dearborn St, 5th Floor, Chicago, IL 60602, USA | EU | Organisation and contact details (name, email, phone number, usage metadata) for email campaigns |
| Anthropic | Anthropic, PBC, 548 Market St, PMB 90375, San Francisco, CA 94104, USA | USA | Internal work, used for AI-assisted productivity (drafting, summarisation, internal communications). No customer, client, or employee data from the Champion Health platform is processed. |
| AWS (PaaS) | 38 Avenue John F. Kennedy, L-1855, Luxembourg | Customer location | Full user and patient data including personal identifiers, health data, messages, logs, and backups |
| Cloudflare | 101 Townsend St, San Francisco, CA 94107, USA | USA | IP addresses, TLS data and geolocation metadata for web traffic protection |
| Customer.io | 9450 SW Gemini Dr, #31399, Beaverton, OR 97008, USA | USA | Email address, username, tracking for onboarding and transactional messaging |
| Google Analytics 4 | Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland | UK/EU | Anonymous usage statistics, session timing, IP, browser type, and behaviour tracking |
| Gong.io | 40 Tuval Street, 39th Floor, Ramat Gan 52522, Israel | USA/EU | Communication analytics and transcription services; phone-call recording and analysis infrastructure |
| Grafana Cloud | Grafana Labs, 461 5th Avenue, 17th Floor, New York, NY 10017, USA | EU | Infrastructure metrics, server health logs, telemetry data |
| HubSpot | One Sir John Rogerson's Quay, Dublin 2, Ireland | USA/EU | Organisation and contact details (name, email, phone number, usage metadata) for email campaigns |
| Lemlist | Lemlist SAS, 5 Rue de la Paix, 75002 Paris, France | EU | Contact information (name, email address, business details) of sales prospects and contacts for AI-assisted sales outreach. No customer or employee data processed. |
| Microsoft Azure | Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland | UK | User login ID, IP, SSO tokens and timestamp data for authentication events |
| MongoDB | 1633 Broadway, 38th Floor, New York, NY 10019, USA | UK | All stored end user data, including identity, health, usage and preference details |
| PandaDocs | PandaDoc, Inc., 3739 Balboa St #1083, San Francisco, CA 94121, USA | USA | Customer and prospect contact details (name, email, job title) and commercially relevant personal information included in sales proposals and contracts. No customer or employee data from the Champion Health platform processed. |
| Physitrack | 140 Aldersgate Street, 4th Floor, London, City of London, EC1A 4HY | EU | Provides parts of the Service, including product development and related technical and customer support |
| Seamless.AI | Seamless.AI, Inc., 1500 W 3rd Ave, Suite 200, Columbus, OH 43212, USA | USA | Business contact information (name, email, phone, company details) of sales prospects for lead generation and contact enrichment. No customer or employee data processed. |
| Sentry | 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA | USA/EU | User ID, session trace, error stack data and performance metrics |
| Webflow | 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA | USA | Survey responses, interaction metadata, optional email (no patient data) |
| Zapier | 548 Market St, #62411, San Francisco, CA 94104-5401, USA | USA | Contact metadata, automation triggers, CRM data (no patient or health data) |
| Zoom | 55 Almaden Blvd, San Jose, CA 95113, USA | USA/EU | Meeting audio/video, participant details, chat transcripts if recording enabled |