Smart MSK Triage. Faster Treatment Routing. Better Outcomes.
Meet Nexa
A clinically supported digital triage tool, available anytime and anywhere, helping users navigate their MSK health needs and connect with the right support.
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Intelligent Symptom Assessment
Our Clinically supported digital triage tool guides users through a comprehensive symptom assessment, providing personalised care pathway recommendations in minutes.
24/7 access to digital triage
Reduced Waiting Times
Personalised care recommendation pathways
Real-time guidance for urgent concerns
Clinically supported decisions
Supports Early Intervention
Cost Effective
High User Engagement
What is Nexa?
Nexa is a clinically designed digital MSK (musculoskeletal) triage platform that delivers rapid assessment, informed decision-making, and quick access to care, thus eliminating the delays often associated with GP or physiotherapy appointments. Developed in collaboration with multi-disciplinary clinical experts and the tech team at Champion Health, Nexa is built to accelerate recovery, prevent long-term complications, and boost health and productivity.
By integrating clinical governance, best practice, clinical algorithms, and a secure digital infrastructure, Nexa enables users to access care instantly, safely, and efficiently all while eliminating the the higher overheads and bottlenecks linked to the more traditional telephonic triage model.
Available 24/7, it supports early intervention and empowers users to take control of their MSK health without the traditional barriers to care.
How It Works
In under 10 minutes, users complete a guided triage journey via a secure, encrypted chat interface. This journey is designed to explore key aspects of MSK health and psychosocial issues.
Identifying the source and nature of pain or dysfunction
Assessing limitations in daily or work-related tasks
Capturing treatment history to avoid redundant or inappropriate care
Understanding the occupational context and impact
Screening for related stress or mental health concerns
The platform's clinical algorithms automatically screen for red flags and possible urgent care indicators. Where necessary, users are immediately directed to the appropriate services, including:
Escalation to a qualified physiotherapist
NHS 111
Their GP
Users can also request help from Nexa's clinical or admin team directly through the built-in chat function.
Why Choose Our Triage Tool?
Empower users with intelligent health navigation that saves time and improves outcomes.
Employers, HR, Employee Assistance Programmes
Measurable outcomes
Early intervention
Reduced absence
Analytics provision
Scalable delivery
Cost streamlining
Personal Injury
Early intervention
Improved case progression
Cost effective
Appropriate routing
Clinically supported
Quick easy access
Occupational Health and Vocational Rehabilitation
Science-backed health assessments
Organisational insights and analytics
Personalised content and programmes
NHS
Red flag escalation framework
Reduced waiting times
High patient engagement
24/7 access
Reduced unnecessary appointments
Practitioner oversight
Clinically governed, aligned to national guidance and framework
User Journey Timeline
A complete view of the Nexa patient experience from initial access to post-discharge support.
Patient Benefits
Built for today’s fast-paced lifestyles
Developed to make MSK support simple and accessible for people from all walks of life, wherever they are
Improved Outcomes
Early intervention reduces the risk of chronic pain and supports faster recovery
Personalised Pathways
Depending on symptom severity, via our stepped care pathways users are routed to self-guided care plans, virtual physiotherapy sessions, or face-to-face treatment options
Cost Effective
Cut down on the overheads associated with traditional Triage without compromising on quality
Patient Empowerment
Encourages self-management and proactive participation in rehabilitation
Always Available
Triage and treatment can be accessed 24/7, anywhere
Faster Access to Care
Avoid waiting lists, get immediate support without needing a GP or occupational health referral
Organisational Insights: Performance Analytics
The Nexa platform includes a real-time analytics dashboard for employers, offering detailed insights across four critical dimensions.
Demographic analytics covering age, sex, and time off work patterns.
Data-driven insights into injury patterns, recovery timelines, and overall outcomes.
Capturing treatment history to avoid redundant or inappropriate care
These insights enable organisations to:
Allocate resources effectively
Identify at-risk employee groups
Refine workplace health and absence strategies
Track long-term improvements and return on investment
Nexa Offers
At Champion Health, our clients and their people are at the heart of everything we do. With Nexa, we go beyond speed, accuracy and analytics to provide early access to MSK support, a key factor in improving outcomes and reducing long-term costs.
Faster recovery and return to function
Prevention of chronic pain and re-injury
Reduced need for complex or costly treatment
24/7 access
Improved Health outcomes and quality of life
Lower absenteeism, supporting healthier, more productive workforces
Still have a few burning questions?
Everything you need to know should be covered here.
A comprehensive workplace health platform with personalised tools for mental, physical, and financial wellbeing, plus actionable insights for leaders. There is also an in-built red-flag system enabling added safety for users, ensuring potential emergencies are effectively signposted.
We take data privacy seriously. We never sell any data, we never share personal user information with their employer, and all data is aggregated and confidential. We adhere to GDPR, encrypt all data, and ensure it’s securely stored and accessed only by authorised personnel.
With MSK issues driving significant workplace absence across the UK, early intervention is key. Nexa provides fast access to effective, outcome-focused treatment, stopping small problems before they become chronic ones.
In addition to the triage report provided once Nexa has been completed and a recommendation is confirmed, we also offer a tailored suite of analytics. This provides data-driven oversight, making it easy to track trends, outcomes and understand the overall benefits over time.
Nexa has been specifically designed to maximise engagement. With high uptake and strong conversion rates, over 80% of users can expect to be recommended treatment immediately, with a smaller percentage requiring additional review due to more complex presentations or clinical red flags. The platform has built-in reminders to prompt those who haven't completed their assessment within 2 working days, and our team is on hand to assist with completion should any queries arise.
Yes, our services can be accessed through self-referral. Simply contact our team, and we’ll guide you through the next steps to ensure you receive the most appropriate support. Contact us here
Let's tackle MSK issues together!
Schedule a short consultation meeting to uncoverrapid access to treatment.
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