MSK Triage and Routing Tool
Meet Nexa, our clinically supported digital triage tool that helps users navigate their health needs and get directed to the right support, anytime, anywhere.
Smart Symptom Assessment
Our AI-powered triage tool guides employees through a comprehensive symptom assessment, providing personalised care pathway recommendations in minutes.
24/7 digital health assessment
Personalised care pathway recommendations
Seamless integration with existing benefits
Real-time guidance for urgent concerns
AI-powered symptom analysis
Multi-language support
Why Choose Our Triage Tool?
Empower your employees with intelligent health navigation that saves time and improves outcomes.
Employers / HR / EAP
Measurable outcomes
Early intervention
Reduced absence
Analytics provision
Scalable delivery
Cost streamlining
Personal Injury
Early intervention
Improved case progression
Cost effective
Appropriate routing
Clinically supported
Quick easy access
Occy Health
Science-backed health assessments
Organisational insights and analytics
Personalised content and programmes
NHS
Red flag escalation framework
Reduced waiting times
High patient engagement
24/7 access
Reduced unnecessary appointments
Practitioner supported decision making
Clinically governed, aligned to national guidance and framework
What is Nexa?
Nexa is a clinically designed digital MSK (musculoskeletal) triage platform that delivers rapid assessment, informed decision-making, and quick access to care, thus eliminating the delays often associated with GP or physiotherapy appointments. Developed in collaboration with multi-disciplinary clinical experts and the tech team at Champion Health Plus, Nexa is built to accelerate recovery, prevent long-term complications, and boost workforce health and productivity.
By integrating clinical governance, best practice, clinical algorithms, and a secure digital infrastructure, Nexa enables users to access care instantly, safely, and efficiently. Available 24/7, it supports early intervention and empowers users to take control of their MSK health without the traditional barriers to care.
How It Works
In under 10 minutes, users complete a guided triage journey via a secure, encrypted chat interface. This journey is designed to explore key aspects of MSK health and psychosocial issues.
Identifying the source and nature of pain or dysfunction
Assessing limitations in daily or work-related tasks
Capturing treatment history to avoid redundant or inappropriate care
Understanding the occupational context and impact
Screening for related stress or mental health concerns
The platform's AI and clinical algorithms automatically screen for red flags and possible urgent care indicators. Where necessary, users are immediately directed to the appropriate services, including:
Escalation to a qualified physiotherapist
NHS 111
Their GP
Users can also request help from NEXA's clinical or admin team directly through the built-in chat function.
Patient Journey Timeline
A complete view of the Nexa patient experience from initial access to post-discharge support.
Patient Benefits
Ideal for Modern Workforces
Suited to remote workers, shift-based teams, and geographically dispersed staff, as well as traditional on-site working models
Improved Outcomes
Early intervention reduces the risk of chronic pain and supports faster recovery
Personalised Pathways
Depending on symptom severity, via our stepped care pathways users are routed to self-guided care plans, virtual physiotherapy sessions, or face-to-face treatment options
Cost Effective
Cut down on the overheads associated with traditional Triage without compromising on quality
Patient Empowerment
Encourages self-management and proactive participation in rehabilitation
Always Available
Triage and treatment can be accessed 24/7, anywhere
Faster Access to Care
Avoid waiting lists—get immediate support without needing a GP or occupational health referral
Organisational Insights: Performance Analytics
The Nexa platform includes a real-time analytics dashboard for employers, offering detailed insights across four critical dimensions.
Identifying the source and nature of pain or dysfunction
Assessing limitations in daily or work-related tasks
Capturing treatment history to avoid redundant or inappropriate care
Understanding the occupational context and impact
These insights enable organisations to:
Allocate resources effectively
Identify at-risk employee groups
Refine workplace health and absence strategies
Track long-term improvements and cost savings
Nexa Offers
At Champion Health with Nexa our clients are at the heart of everything we do. Beyond speed, accuracy, and analytics, we offer early access to MSK care — a critical factor in improving outcomes and reducing long-term costs.
Faster recovery and return to function
Prevention of chronic pain and re-injury
Reduced need for complex or costly treatment
24/7 accesImproved health outcomes and quality of lifes
Lower absenteeism — supporting healthier, more productive workforces
Still have a few burning questions?
Everything you need to know should be covered here.
A comprehensive workplace health platform with personalised tools for mental, physical, and financial wellbeing, plus actionable insights for leaders.
We take data privacy seriously. We never sell any data, we never share personal user information with their employer, and all data is aggregated and confidential. We adhere to GDPR, encrypt all data, and ensure it’s securely stored and accessed only by authorised personnel.
Organisations see improved employee engagement, 8% reduced absenteeism*, higher productivity, and stronger retention rates. The platform directly contributes to a healthier, more resilient workforce, ultimately enhancing organisational performance.
*For a company with 1000 employees, that means an average saving of £80,000 per year.
Safe, aggregated wellbeing data and actionable insights to help leaders address key health trends, set up preventative measures and improve outcomes.
Engagement is at the heart of what we do. Our members have 10x the engagement of standard workplace health programmes. The combination of personalised onboarding for every organisation and the positive progression that users see results in rapid engagement with our platform. Considering the current issues with low engagement in the workplace health arena, this is something that we’re extremely proud of.
Ready to streamline employee health navigation?
Get in touch to learn how our MSK Triage and Routing Tool can support your organisation.